Contact BOFEXO
We're here to help. Connect with our team through the most appropriate channel for your needs.
Connect With Our Teams
Select the most relevant contact method for your inquiry
General Support
Get help with platform usage, technical issues, and account questions
support@bofexo.comResponse: < 12 hours
Business Inquiries
Partnerships, enterprise solutions, and business development
business@bofexo.comResponse: 24-48 hours
Legal & DMCA
Copyright issues, legal notices, takedown requests, and compliance
legal@bofexo.comResponse: 48 hours
Press & Media
Media inquiries, interview requests, press releases, and media kit
press@bofexo.comResponse: 24 hours
Careers
Job opportunities, internships, and working at BOFEXO
careers@bofexo.comResponse: 3-5 business days
Feedback & Suggestions
Share ideas, report bugs, suggest features, and provide feedback
feedback@bofexo.comAll feedback reviewed weekly
Security Issues
Report security vulnerabilities, privacy concerns, and abuse
security@bofexo.comEncrypted communication
API & Developers
Developer support, API access, documentation, and integration
api@bofexo.comDocs: docs.bofexo.com
Urgent Security Issues
For critical security vulnerabilities or active abuse that requires immediate attention, please use our encrypted PGP key. Do not use regular email for sensitive security reports.
Why Trust BOFEXO
Privacy First
We never sell your data. Your privacy is protected by design.
Secure Platform
Enterprise-grade security with encryption and regular audits.
Global Community
Trusted by users in 150+ countries with multi-language support.
Transparent Operations
Clear terms, open communication, and regular transparency reports.
Direct Message Form
If you can't find the right contact method above, send us a direct message and we'll route it to the appropriate team.
Send a Message
Expected Response Time
We typically respond to direct messages within 24 hours during business days. Urgent matters are prioritized.
Important Information
Key details about contacting BOFEXO
Response Times
- General Support: Within 12 hours
- Urgent Security Issues: Within 4 hours
- Business Inquiries: 24-48 hours
- Legal Matters: Within 48 hours
- Weekend Inquiries: Monday morning
What to Include
- Your contact information
- Clear description of the issue
- Relevant URLs or references
- For bugs: Browser/device details
- For DMCA: Required legal information
What Not to Send
- Personal financial information
- Sensitive passwords or credentials
- Large attachments without notice
- Commercial spam or promotions
- Abusive or harassing content
Frequently Asked Questions
Quick answers to common contact questions
For technical issues, please email support@bofexo.com with the following information: detailed description of the issue, steps to reproduce, your browser and device information, and any error messages or screenshots. This helps us resolve issues faster.
We primarily operate via email for better documentation and global accessibility. However, we offer scheduled callback support for verified business accounts and urgent security matters. Most issues are resolved more efficiently via email with proper documentation.
Send DMCA requests to legal@bofexo.com with all required information: identification of copyrighted work, identification of infringing material, your contact information, statement of good faith, and your signature. Incomplete requests cannot be processed. See our Copyright page for details.
Absolutely! We welcome feature suggestions at feedback@bofexo.com. Please include: detailed description of the feature, why it would be valuable to users, and any examples if available. All suggestions are reviewed by our product team, and popular requests are prioritized.
Partnership inquiries should be sent to business@bofexo.com. Include information about your organization, proposed collaboration, and how it aligns with our mission. We review all partnership proposals and respond within 2 business days for qualified inquiries.